When I go in to the alexa app it says the same thing that the device is unresponsive. However that doesn’t explain why the alexa app shows “device is unresponsive”. Need Alexa Customer Service to fix Alexa Device is Unresponsive? Turned off remote control for all devices and turned back on (occasionally I get errors like cloud snd cmd failed). If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. If it does, the issue is with your Alexa smart product. Select your device and then select Update Wi-Fi. I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. And the voice commands work. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. After breach, cannot connect bulbs back to Alexa. Show. Filter. If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. The message Device is unresponsive is shown for few secs. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. I’m having trouble controlling my Smart Wi-Fi device with Alexa. Any clue what might have changed here? I can ask Alexa to turn lights On/Off, set Dimmer values and query temperature sensors etc. If this message appears, it means the device status currently saved on the server is offline. Aunt Alexa still not talking to Uncle Wyze . After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. The Alexa app's screen displays "Device is unresponsive"? Filtered by: Clear All. Blink Camera Not Recording 1 Blink Camera Not Detecting... How To Fix It When Alexa Device Offline | Echo Dot... Why Alexa Slow to Respond | Alexa Not Working Call, Why My Vivint Outdoor Camera Offline -Call Now. I’m on sky(uk) network and not sure if that’s causing the issue. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. Share this Story: Verify that the device still responds to commands through the Feit Electric app. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. I have set up the bridge and paired it with my Alexa app. Page of 1. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. @AnimeshBote I am using a sort of virtual devices, too. I have 2 Alexa and hue light. Make sure the TV name is displayed in the Amazon Alexa app. Press Releases. Did you find any problem with virtual devices? If it’s still not responding then look to the further step. We moved so I had to change wifi. This is very frustrating, how can I fix this. Go to the Alexa app to complete device setup. So it seems there is something up with the device health in smartthings. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. Alexa will scan and show the devices bound to your Kasa account. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Move it … Previous template Next. Details: The Smarthings button is connected to ST, and can be used in ST Automations. Collapse. In theory it shouldn't make any difference for Alexa. Avoid scams by acting locally or paying with PayPal. Beware of fake cashier's checks and money orders. I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. Fastb (Brian McC) March 27, 2020, 2:00am #1. Device is getting controlled but Alexa App shows message Device is unresponsive. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. and she replied with "the current year is 2020." I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. But Alexa reports “The device is unresponsive”. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Search. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. Quote; Link to post Share on other sites. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. 2) Tap the Echo & Alexa icon at the top. If it does, the issue is with your Alexa smart product. These are … However Echo Dot is working as expected. Was this information helpful? On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. no problem. Select Skills.Select Your Skills. I set ... SmartThings Button added, but Alexa says the "Device is Unresponsive" Devices & Integrations. Light Bulbs . Now, wait for a few seconds then go to the Alexa app again. Have 6 lights, (3 plays and 3 hue color lights). All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. Newbie here. I have an insignia plug that worked fine before. The lights work fine via WiFi on the native Govee app. Options. 6. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Written by Feit Electric. To do this, open the Alexa app and select Devices in the bottom right-hand corner. My lights through out my house work through the hue app, but are unresponsive through Alexa. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". It’s all back now; the ISY functionality and my portal account is active. Maybe Alexa is having issue with voice processing. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. Hi- thanks, but yes, I did run through those steps. Completely turned off 5ghz wifi. I had one device unavailable with Smatthings recently, but the device still worked. Something has definitely changed in Alexa. If a device is being sent messages from many different sources, it’s quite likely that you’ve programmed all these source devices correctly, and you have a device on the other end that’s failed. I could not turn it back off. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. Model Version 2.0 3. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. You have now completed the setup process. Connected Things. 1. Avoid deals that are too good to be true. Its like the device health is reporting to Alexa even if it is turned off. Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … June 26th, 2019 Reply. Tap on Wyze and then Disable Skill. If this message appears, it means the device status currently saved on the server is offline. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl 8 The Green, #6256 , Dover, Delaware, United States. You might try the reset. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Option 1: Perform device discovery through the Alexa app on your mobile device. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … 10/21/2020. Firmware Version 1.5.5 4. Repeat this multiple times and turn it on again. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Tap on Your Skills. Can you control the device locally (same network) from the Kasa app Yes 5. When the message comes up you can not see the current state of the device. Alexa Device Unresponsive. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. Was this information helpful? June 26th, 2019 Reply. Collapse. Thanks, … Tap on Skills & Games. Next, to group them for room 1) Go to Devices. All Discussions only Photos only Videos only Links only Polls only Events only. Another way to identify the cause of an Unresponsive Device is to look at the number of sources that aren’t able to communicate with a specific device. Alexa Device is Unresponsive? It seems that the connection between Smartthings and the Echo are not linking up. Strange because I can do it all in the Smarthings all from my phone! Just like the other wireless devices, Amazon Alexa also have connectivity issues. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. First, just close the Alexa app from recent tasks too. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Time. Please test if it works normally with voice commands. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Use of this Web site constitutes acceptance of the User Agreement and Privacy Policy. gneilson December 28, 2019, 3:40pm #2. 3) Choose the speaker you want to factory reset. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. It's 10:35am now, but Global-free-classified-ads.com is NOT involved in any transaction between buyers and sellers, and does not handle payments, shipping, guarantee transactions, NOT provide escrow services, or offer "buyer protection" or "seller certification". Say ‘Alexa discover devices’ and let it update, this should then work. Make Sure The Device Is Updated. Is your Alexa Not Working? Greetings! Verify that the device still responds to commands through the Feit Electric app. Tap on the three lines in the upper left-hand corner. Here are some additional items that you may be interested in. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. Tap on the three lines in the upper left-hand corner. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. Device Model HS100 2. The devices still respond to voice commands. On the Alexa app homescreen, select the menu icon. But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. If you are having trouble connecting the smart device to Alexa please reference this video or guide. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. I have tried the below; Reinstalled all apps. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. All discovered Kasa devices can be controlled through your Alexa device. Just got my first smart light which works with Phillips Hue. Soon, your Alexa will respond to you. When I go in to the alexa app it says the same thing that the device is unresponsive. Note: Some manufacturers listed may not be available in all countries. Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working. Alexa might seem to be unresponsive because your Echo is too far away from the router. 6. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Hello. You have to use the Voice commands only. Are some additional items that you are not trying to set up the and! 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Devices & Integrations will ensure that you may be interested in it all in the right.! Or guide reported by Alexa as ‘ unresponsive ’ device or you can reset your Echo device the.