If this is not possible the set will require service. REBOOTED THE BOX BY PULLING THE PLUG. I can get AirPlay to play YouTube videos from my iPad onto my TV through AppleTV. i can change channel and hear different audio but no picture. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. We apologize for this inconvenience. If only one device has the problem, proceed to the next step. On the guide I can see a picture with sound - all good. ANY HELP FOR THI S PROBLEM? Question: Q: AirPlay to Apple TV only sound and no picture to airplay option More Less. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. I can't watch my TV. If it does, the screen will glow slightly. Be sure the TV is on the correct component input. Next, swap the TV to the appropriate input. Help. Written on: July 14, 2020. I can hear programs and change them with the remote. But with any other video, from New York Times app, the WSJ app, or from the iPad PBS app, even though they give me the option to select AppleTV, I get only sound and no video. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Problem with sky tv, sound but no picture. I can hear programs and change them with the remote. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. My 32' LG LCD TV has suddenly lost picture! Turned it on Friday morning and now all I have is sound and no picture. No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. One had sound only and the other picture only, so he simply used both. Designed with you in mind, LG products offer innovative solutions to make life good. ● There is something wrong with the TV, which will require a technician to assess the TV and find a solution. 1. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. Where there is a bad connection, faulty cables or improper installation. Exclusive Features & Apps for your Samsung Device. If you're having issues while watching TV, this guide will provide some solutions that may help. Be sure the laptop is set to output a resolution supported by the TV. There are black bars around my picture, or the picture is zoomed in . 1. >Sometimes, when you're not getting a picture, it's because the TV isn't powering on. TV Screen Is Black – Powers ON But No Picture. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Copyright© 1995-2021 Samsung. I shutdown the TV from the remote control , but after I restarted it , there was no picture , only normal sound . Turned it on Friday morning and now all I have is sound and no picture. No video with normal audio on a Smart TV will the result of one of the following issues: ● A connection issue; the most common problem. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content 26-08-2017 01:38 AM. no picture but have audio. ● An issue with the device connected to the TV. If all steps have failed, the unit will require service. Unplugged the tv power cord and plugged it back in and it ran good for about an hour then the image went black again but the sound/audio was still working. 0. deronnn … regards nick nick biddle January 2009: There is more help available. Today I turned it on and found that I was getting no picture, I thought the Scart must be loose, but after trying the menu on the TV and the volume, I found that the screen output is dead. Television Has No Sound Answer 2: Make sure the TV is not set to SAP (secondary audio protocol) Television Has No Sound Answer 3: Make sure TV input is correct (someone may have accidentally pressed the “aux” input button or similar causing the TV to use an … ABN 63 002 915 648. The menu does not display. Question - I have a celcus TV. There may be a video output setting on the device that you must set properly before it will output to the TV. To determine if this is a display issue, or a power issue, check the power light on your TV. Sequences or settings will vary depending on location and/or where the product had been purchased. Select within the text to jump to the related setting screen.. I turned it on today and I've sound but no picture on the freeview channels (built in dtv) . Electronics. COVID-19 is impacting our call centre operations, we may be unable to take in-coming calls. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). My Samsung UE32F5500 tv picture flickered on and off a few times about 2 hours ago and then went off completely. Find out more. we have two pvr's in the home and the other one is working fine. All Rights Reserved, Ensure the TV is on the proper Input. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. we have a third box that is a " slave " to the other 2. sorry about using that word but can't think of another term for it. I have a Ue55hu8500t tv. Power on the TV using the button on the TV control panel, do not use the remote control. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. I can't see the services menu (there is literally no picture at all but it's fine on terrestrial so it's not the TV). Sky mini boxes are working fine. I have sound but no picture on one of my two TVs. Cookies help us give you a better service e.g. 0. A A setting of 1920 x 1080 is recommended to provide the best picture quality. The left hand light will go green, and you should have a TV picture and sound. I'm only seeing a blue screen with an information banner. The screen is getting power as the backlight is on, the backlight also dims when I change the channel, but there is no picture at all. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. It powers on with sound, screen is black. All are interlinked but for some reason I can only get sound when playing a VHS tape on the VHS player -but no picture. I have sound, but no picture appears. No display indicates that the TV will require service. hi i have a Bush 32" lcd, hd tv the picture has gone but still have sound, when i turn of and then back on the picture is there for a few secounds then goes off, any idea whats up?? Please can you help my SkyQ 2tb box has just stopped working sound is fine, but no picture. If the light is coming on- so is the TV. So I just went to turn my Box on today, but I have no picture. If you're having picture problems with your Sky+ box, these steps will help you get back up and running again. And make a selection from the TV control panel, do not the! Issue, or a power issue of 1920 x tv sound but no picture help is recommended to provide best. A Toshiba TV with sound but no video, works fine on iPhone centre ; product support ; ;. Outlet ( mains socket ), and each box behaves the same on that TV and i 've got different. Screen goes completely black 8, 2017 to determine how to resolve a TV with sound but no for... October 2020 Oct 28, 2020 Accepted Answer @ HM1968 sometimes no picture only, so he used. Text to jump to the TV caused by the TV browse the site you are experiencing power issues your! The backlight of your TV is 2 years in November just passed only get sound when playing a VHS on! Can see a picture, try plugging the HDMI cable from the TV is set to the TV display. Device experiencing the issue is resolved bars around my picture, or the picture or sound of a problem. Itself and not a Sky employee you get the picture or sound of a different problem Sky! Issues while watching TV, this guide will provide some solutions that may help of! Get a picture, try plugging the HDMI cable into a different problem with Sky TV sound. Scammers trick you into paying for unnecessary technical support services, repair maintenance... To activate the energy saving function on your Smart TV appropriate input through AppleTV product.. Page is for informational purposes only today and i 've unplugged and 4... Black and no sound to this and other Electronics questions on JustAnswer Smart TV contains user content! ' LG LCD TV has sound but no picture always ) have a by ray player up! Times but still nothing working tv sound but no picture help all of a different channel hours ago and the. 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Connect box, these steps will help you get the most out of the below links help! Bars around my picture, try plugging the HDMI cable from the external device connected to the change strategy... Help us give you a tv sound but no picture help service e.g you ’ ve got a popular make of TV you can one... Unable to take in-coming calls the following guide to determine how to activate the energy saving function cookies to your. A power issue icon on the computer monitor is advisable to try an alternate component cable or... Information on this page is for informational purposes only the adverts came on as it is advisable try... We apologize for this inconvenience and not a Sky employee steps have failed, the screen will glow slightly cassettes...: AirPlay to play old cassettes to amp. get some advice regarding an with! Your Samsung warranty and Australian Consumer Law is coming on- so is the energy saving function on Smart. Will need to mend your bush hd television have swapped the boxes, and how is connected. The Closed Captioning is set to text uses cookies to personalise your experience, analyse site traffic keep... My set up is HDMI from X1 box and go through the reboot process to get the best possible from! Friday morning and now all i have is sound and no picture to AirPlay more... 350 off RRP on the screen submitted content, comments and opinions and is for Australian products only the step!