You may want to read through this blog from @RBoy on how to optimize your mesh and weed out any ghost devices. I thought maybe the hub is trying to use an invalid path (via a currently non-existent repeater) to the new device that is 6’ away from it. I have moved the hub further away from the lock (not 70’ though, that would be out in the back yard), and also moved the only Iris repeater so it is between the lock and the hub (in the lock’s new location). Securely control your door with the Kwikset Premis touch screen smart lock. The time it takes for the Kwikset Premis App to load, sync, and update status is, on average, 7 seconds. I have had Kwikset Locks in my house for years. As for the device itself, the Kiwkset 916 is a popular model but has a few quirks. Copyright © 2021 Spectrum Brands. That doesn’t feel like that is enough to swamp the hub and prevent it from talking to the one device that is connected (6’ away from it). The smart lock is touchscreen and is also compatible with your Apple Home Kit. The time it takes for the Kwikset Premis App to load, sync, and update status is, on average, 7 seconds. At the moment I have no other devices connected to the hub (I was wondering if the hub was thrashing trying to talk to all its friends who are still in boxes in my garage). |Status|ONLINE|. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. Shop Kwikset Premis Satin Nickel Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Touchscreen in the Electronic Door Locks department at Lowe's.com. Currently the only place I have ethernet is in the wiring closet located 6’ from the doorlock, so moving my V2 hub (no Wi-Fi support) isn’t a quick fix. There are some good examples of Z-Wave Plus repeaters here. What do you think about replacing the lock with the Zigbee variant? Here is the full list of those smart locks: Kwikset SmartCode 912, Kwikset SmartCode 914, Kwikset SmartCode 916, Kwikset 888 Smart Lock, Kwikset Convert and Kwikset Obsidian . Browse smart home product partners within the SmartThings ecosystem. Explore a world of innovations. Hundreds of partners, one magical smart home. And why would it do it three times? The lock is Z-Wave Plus according to the “manual” that the builder left for me. No, Premis does not currently work with Amazon Echo or SmartThings Hub. This lock is patented with SecureScreen technology that prevents anyone from detecting your code from your fingerprints. I have no logical explanation for why everything works perfectly now. Premis is a touchscreen smart lock that works Premis is a touchscreen smart lock that works with Apple HomeKit. Then I tried to unlock it via the app and it went back into “Checking status…” and then “Unknown”. When you buy a Kwikset Contemporary Premis Touchscreen Smart Lock Works with Apple HomeKit online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. It is compatible with IFTTT, Alexa, Apple Homekit, Nest, Wink, and SmartThings. Updating status… Does the Premis Lock Work With Amazon Echo/SmartThings Etc.? It is a 1-touch locking motorized deadbolt. Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. The type of lock and module have a role to play but more importantly it’s usually an indication of the underlying mesh or/and ghost devices which may be interfering with you setup. Unlocking… I’ve decided to get the Kwikset 914 for my own personal reasons even though both this one and the Schlage Connect Camelot are roughly the same cost (around $160±) and probably better. Does the Premis Lock Work With Amazon Echo/SmartThings Etc.? Hey All, So I got a used (open-box) SmatThings Hub on Ebay that I just got in the mail. ... Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub? will a Z-Wave repeater not repeat for a Z-Wave Plus device. A: Answer Kwikset Model# 99190-001 919 Premis Bluetooth Touchscreen Smart Lock in Satin Nickel can be controlled remotely only if the user has the Apple TV generation 3 and iOS 9.2 or iPad with iOS 10.0 or higher under the same icloud account as the Premis. And about 20 minutes later when I re-checked in the app, it is showing as “Locked” (the unlock never happened but at least it is now showing the correct lock/unlock state). it controls z wave devices and allows you to schedule and remotely control them. A buffering device will probably help in such a scenario. Premis is a touchscreen smart lock that works with Apple® HomeKit™. Designed to help you look after your home and family — even when you're away. This lock and app will work with the Apple HomeKit platform so you can use your iPhone, iPad, or iTo… And the lock never actually unlocked. Currently on the device page for the doorlock in the IDE there is nothing to indicate how the lock is connected to the hub. For devices configured via SmartThings: Install your Brilliant Control and complete setup; Ensure that your Kwikset smart locks are connected to your SmartThings account (requires the SmartThings Hub) Tap ADD DEVICE on the bottom tray of the Home Screen; Select SMARTTHINGS and follow instructions to add your Kwikset devices 2. I noticed that you’re using the Iris plugs as repeaters. The lock continues to remain offline until I manually lock or unlock it, at which point it comes online, but still does not show “route” anywhere on the device details page. LAKE FOREST, Calif. – Kwikset announces that homeowners using Samsung SmartThings or Wink to control their Kwikset SmartCode 910, 912, 914 and 916 electronic locks can now ask Alexa-enabled devices to lock their … We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. There are no other devices connected to the hub at the moment, the hub is about 6 feet away from the lock with only a single hollow-core wood door between the lock and the hub. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. On the basis of that I did a Z-Wave repair, which completed with lots of failures (since all other devices are currently off). Maybe that’s the problem. So you can safely pair it using the ZigBee interface but not pair it using Z-Wave to use it as a ZigBee repeater without the Z-Wave functionality. [RELEASE] Universal Enhanced Z-Wave Lock Device Handler for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung, Doorlocks really wanting to connect through a repeater which MUST be closer than the hub - this is not easily done with my layout, and, The hub going crazy trying to talk to 15-20 other devices that are still OFF. You can enter your home with the convenience of keyless entry using Siri voice commands, the Premis App or with your personalized code. Here are some of the other fields from the IDE: Hi. Thanks again Maddie. It's easy to install, setup and use with only needing 4 AA batteries. But why would SmartThings be updating it in the lock? 1. Kwikset 910 Z-Wave SmartCode Electronic Touchpad Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Satin Nickel - Door Dead Bolts - Amazon.com. (several minute delay) Locked. Did it default to the wrong DTH? Would I be better off replacing the Z-Wave Plus doorlock with the Zigbee equivalent? Products which inspire assurance and delight when you need it the most. It’s best not to use the Z-Wave functionality for the IRIS 3210-L. Keep in mind that the IRIS 3201-L only works as a Z-Wave repeater if its “paired” with the hub as a Z-Wave device. The Kwikset lock, though marketed for use with the Amazon Cloud Cam, works with any Zigbee hub. Looking in the IDE the only data value shown is: Most of the current state fields are empty (except checkInterval is set to 3600s). If you have any questions about your purchase or any other … I then did a Z-Wave repair. Thanks Maddie. I also got a Kwikset Convert (Amazon Cloud Cam edition) a few days ago that I set up. Bobby Keyz 1,116,903 views In theory yes it’s possible for a Z-Wave repeater to repeat for a Z-Wave plug devices, not all Z-Wave Plus commands are supported by Z-Wave repeaters. I though Z-Wave Plus was the latest. Security on the outside, convenience on the inside. So the Kwikset Premis App is working consistently for me *now*. Ensure your Kwikset device is within range of a hub enabled device or repeater. If you don’t see any “statistics” or route information that could probably mean a communication problem with the mesh or packet loss. |Version|Published| Does Zigbee have the same brain-dead behavior when a device such as a lock is too close to the hub and the hub won’t route through a repeater that is also close to the hub and the lock? The Kwikset Premis Contemporary ($229) is a HomeKit-enabled smart lockthat uses Bluetooth wireless technology to allow you to lock and unlock your door using your iPhone, iPad, or Siri voice commands. The Premis Smart Lock allows you to enter your home without a key and from the Premis app. Now I’m not sure whether to cancel it, or if I should still use it in place of the Z-Wave Plus lock (in the hopes that Zigbee doorlocks are more tolerant of being connected directly to the hub, or they have the brains to seek out a good repeater). I had submitted a couple more requests that may be queued up, so I guess I will need to take the batteries out overnight in case it decides to unlock. Samsung SmartThings is really east to add devices to you systems. It’s true that there is (or was) a single code set in the lock (before it was added to SmartThings). |Device Network Id|3F| My wife is technically clueless and I am obviously several thousand miles away. I have no logical explanation for why everything works perfectly now. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. I confirmed that both of the (Zigbee & Z-Wave) repeaters do show a route direct to the hub. You can also find more details about these in the Universal Enhanced Z-Wave Lock device handler page. It’s good that you have many mains powered device close to your lock, with the new IDE tools you can even look at the z-wave statistics to see how the lock’s zwave module is responding to the mesh. Should I expect this lock to work eventually? Has it been chugging down terabytes of data for a firmware update? The IDE is finally showing a route to the doorlock, although it is still directly connected to the hub. So my guess is that the cause was a combination of: I have a Zigbee version of this lock on order. The SmartCode 910 Traditional touchpad smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. It is a one-touch locking motorized deadbolt. Check the device is plugged in and/or has sufficient battery power. No, Premis does not currently work with Amazon Echo or SmartThings Hub. This is the same case for Schlage Sense except for Homekit and Nest. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). I have a mix of Z-Wave and Zigbee devices (all battery powered), so using the Iris as a dual repeater worked well at the last house (I had about 7 of the Iris plugs and will eventually use them at the new house if I keep using SmartThings). There are many reports from users where the IRIS plug does not function adequately as a Z-Wave repeater and infact in some cases it even hinders the mesh. Beautiful, transitional hardware styles with simple, unique details. The batteries started draining faster than normal. Designed to help you look after your home and family — even when you're away. Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. This lock and app will work with the Apple HomeKit platform so you can use your iPhone, iPad, or iTo… Rendi la tua casa più connessa e la tua famiglia più protetta anche quando siete via con i dispositivi smart home di Vodafone. (20) Decoding a Dial Combination Master Pad Lock (The fast and easy way) - Duration: 9:14. "Some settling occurred." If your Kwikset device is not responding as expected, visit us using the Contact the Manufacturer button below. Is this just another thing that doesn’t work in the new app? Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Please Note: EVEConnect relies on integration with third party APIs and integrates with third party platforms and devices. The lock is a Kwikset 910 zwave You can find out more details on this topic first post, look for the link about lock limitations which explains how different models of locks behave in various environments: [RELEASE] Universal Enhanced Z-Wave Lock Device Handler for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung. This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. So the Kwikset Premis App is working consistently for me *now*. Update: I have a 911 zigbee lock and never had an issue with it… As a matter of fact, all my devices are zigbee and work flawlessly…non of the issues folks seem to have with zwave. The lock got added fairly quickly, but in the new app it has been showing as “Checking status…” for at least 20 minutes. During all this I have received three notifications from the new app on my phone, each one saying “Updated code 1 in Front doorlock at House”. I’m not sure what else to try, does anyone have any suggestions? Kwikset will also work with all the integrations save for Apple Homekit while Yale will only work with Alexa, Wink, and SmartThings. I wonder - will a Z-Wave repeater not repeat for a Z-Wave Plus device? I was disappointed to be told by SmartThings that my lock is old and I should buy a newer one for better security. I can easily return the Kwikset if it in fact is inferior…but really, one can analyze all day, but ultimately must decide in order to move on. Premis is a touchscreen Smart Lock that works with Apple® HomeKit™. The Kwikset Premis app enables administrators to set up an auto-lock delay. If it’s the Iris 3210-L, do note that while is an excellent ZigBee repeater, in our experience it is not a good Z-Wave repeater. It’s best to use a mains powered Z-Wave Plus device as a repeater for best performance. Yes, I’m using the Iris 3210-L as a Z-Wave (& Zigbee) repeater. For countries outside the U.S. and Canada, please visit our International contact page. Read customer reviews and common Questions and Answers for Kwikset Part #: 919CNTPREMISSMTCP on this page. (several minute delay) With SmartThings, your home becomes a connected space that makes your life simpler, safer, and more entertaining. I think that’s what I have put in place (I plugged in one of my Iris plugs which are Z-Wave & Zigbee repeater). Android vs. iOS BTW here are the states the lock goes through (viewed in the app) when I tell the app to unlock it: Device handlers play a key role in access hidden features within a lock, optimizing the lock behavior and in some cases providing workaround for bugs in the lock’s firmware. Experience Kwikset products from the people who know them best. Classic, traditional hardware styles with simple, unique details. I really haven’t had any issues with them until recently. Shop Kwikset Premis Venetian Bronze Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Touchscreen in the Electronic Door Locks department at Lowe's.com. About 30 minutes after adding the lock, it finally showed status both in the IDE and in the app. "Some settling occurred." Although I could experiment with a long ethernet cable. Build a smart home to support all your big moments. Unknown |Label|Front doorlock| My wife is technically clueless and I am obviously several thousand miles away. Kwikset SmartCode 910, 912, 914 and 916 electronic locks are now available with voice control via Amazon Alexa when used through the Samsung SmartThings and Wink hubs. There are many reasons why a lock may be unresponsive or slow to respond. Hope this helps. Sophisticated, modern hardware styles with simple, unique details. Locked All Rights Reserved. Remove, reset, and re-add the device using the SmartThings App. FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub? |Type|Z-Wave Lock| No, Premis does not currently work with Amazon Echo or SmartThings Hub. The lock is Z-Wave Plus according to the “manual” that the builder left for me. It is a one-touch locking motorized deadbolt. You can enter your home with the There are several threads on this; apparently it’s been working for everyone with the standard device handler. Different models of Kwikset smart locks are compatible with SmartThings, same as SmartCode 910. Hi there. An additional data field showed up after the initial 30 minute delay: I’m guessing that is the firmware version. |Name|KwikSet Door Lock| 3. Thanks for the pointer to why it is helpful to move the hub and use a repeater. Kwikset. I’m not sure if that is because of changes in the IDE related to me using the new app, or something else. 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