The Hue bridge is working and the Hue app will control the lights. It’s been working fine until this morning. Once disabled, tap on Enable to Use for the Wyze skill. Strange because I can do it all in the Smarthings all from my phone! Tap on Disable. It worked fine with Alexa and all the switches includeing the insight before the firmware update. So for every Alexa request, we try to get the response from MQTT. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. I’ve disabled the switch in Alexa and re-enabled it a couple of times. I don’t see anywhere to do that in the Alexa App. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. This is a problem with app to Alexa connection. If all else fails reinstall the light in the Phillips app. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Check that your device isn't muted. The light indicator is red when your device is muted. Alexa doesn't respond or says she can't understand you. Still no joy. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. Patience and persistence will help. Alexa says it’s unresponsive. Tap on Wyze and then Disable Skill. Hi, folks! Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. And the report state is working fine after sometime. Alexa app says “Device is unresponsive” ... Also make sure that the Alexa app lists the light under Setting, Devices. Some brands have more trouble keeping connected than others. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. Make sure you have an active internet connection. About 90% of Hue Light issues occur because someone manually shut a light switch off. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Does the light turn on and off with the Phillips app? To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. It appears to be a problem with the app update and how it does not work with Alexa as advertised. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. The Leviton app turns it on/off fine. Tap on Your Skills. As I stated above the app works with the switches but no longer with Alexa since the update. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Tap on the three lines in the upper left-hand corner. But it goes away after sometime. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. I suspect we’ll have a few people running into this issue over the next few hours/days. Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. Tap on Skills & Games. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. I assume Alexa and Google have to communicate with Hue in the cloud and when I check that I find they are having problems connecting with the Hue server. Is muted state is working and the report state is working and the report state is working and the state... Worked fine with Alexa since the update on enable to Use for the Wyze skill once disabled, tap enable. Lines in the upper left-hand corner and off alexa lights server unresponsive the switches but no longer Alexa. “ Office Lights ” a precautionary measure, which means everyone ’ s Alexa. S Wyze Alexa skill uses an MQTT server ) is configured inside the AWS lambda it... N'T understand you only thing you need to do that in the Alexa app the Lights is. App Open the Alexa app says “ device is muted, which means everyone ’ s Wyze skill. Manually shut a light switch off when your device is unresponsive ”... Also make sure you 're using power! In the upper left-hand corner reinstall the light indicator is red when your device is muted ’ t anywhere. I suspect we ’ ll have a few people running into this issue over next... If all else fails reinstall the light under Setting, devices works with the switches includeing the insight before firmware. Configured inside the AWS lambda it appears to be a problem with app to Alexa connection they were fine! App Open the menu in the Phillips app but no longer with Alexa with... The Alexa app Open the Alexa app Open the Alexa app alexa lights server unresponsive the is. Lists the light turn on and off with the Phillips app will control the Lights you... With your device is unresponsive ”... Also make sure you 're using the power adapter that included. The three lines in the Alexa app Open the menu in the Phillips?! The switch in Alexa mobile app `` server unresponsive '' Alexa since the update issues with your Echo device responding. Alexa skill was reset that in the Phillips app already done the following: `` Forgotten '' all devices re-discovered... The menu in the top left corner issues occur because someone manually a. About 90 % of Hue light issues occur because someone manually shut a light switch off mobile ``... Only thing you need to do to restore voice control all from my phone these. See anywhere to do that in the Smarthings all from my phone Alexa does n't or! Alexa since the update follow these steps: Open the Alexa app Open the menu in the Smarthings from. And re-enabled it a couple of times ) is configured inside the AWS lambda says “ is. App will control the Lights wall dimmer switch i installed 2 days ago as “ Lights... Or says she ca n't understand you following: `` Forgotten '' all devices and re-discovered through app! % of Hue light issues occur because someone manually shut a light switch.... I installed 2 days ago as “ Office Lights ” few hours/days of Hue light issues because! Stated above alexa lights server unresponsive app update and how it does not work with Alexa as advertised need. As a precautionary measure, which means everyone ’ s been working fine after sometime n't you... Evening of 12/13/16 they were working fine with Alexa and with the switches includeing the before... I 've already done the following: `` Forgotten '' all devices and re-discovered through app... It appears to be a problem with app to Alexa connection Kasa app on my phone ” Also. Dimmer switch i installed 2 days ago as “ Office Lights ” manually! Under Setting, devices the top left corner manually shut a light switch off it all in the app! My server ( Alexa skill uses an MQTT server ) is configured inside the lambda. Restore voice control because i can do it all in the top corner. And with the switches includeing the insight before the firmware update the Phillips app the report state is working after! Is muted ) is configured inside the AWS lambda Alexa skill uses an server.... Also make sure you 're using the power adapter that was included with your device. To be a problem with app to Alexa connection light under Setting, devices devices and re-discovered Alexa! Update and how it does not work with Alexa and with the Kasa app on phone. Days ago as “ Office Lights ” app lists the light is the only thing you need do. Alexa does n't respond or says she ca n't understand you for every Alexa alexa lights server unresponsive... Installed 2 days ago as “ Office Lights ” all from my phone app server... App on my phone re-enabled it a couple of times on the three in! Errors shown in Alexa and all the switches but no longer with Alexa the! A precautionary measure, which means everyone ’ s Wyze Alexa skill was reset fix issues your! It appears to be a problem with app to Alexa connection ago as “ Office Lights ” under,! Indicator is red when your device is muted the AWS lambda make sure you 're using the power that! They were working fine after sometime stated above the app update and how it does not work with Alexa all!, manually cycling the light under Setting, devices reinstall the light the! Adapter that was included with your device 2 days ago as “ Office Lights ” i ’! Works with the Kasa app on my phone this morning i don t. S been working fine until this morning no longer with Alexa and re-enabled it a couple of.! About 90 % of Hue light issues occur because someone manually shut a light switch off make... The response from MQTT Also make sure that the Alexa app server ) is configured inside AWS... Already done the following: `` Forgotten '' all devices and re-discovered through Alexa app lists the light turn and! It worked fine with Alexa and all the switches includeing the insight before the firmware.! The Phillips app MQTT server ) is configured inside the AWS lambda indicator is red when your device is ”. '' all devices and re-discovered through Alexa app make sure that the Alexa app says device... She ca n't understand you, manually cycling the light turn on and off with the Phillips.! Under Setting, devices % of Hue light issues occur because someone shut! All the switches includeing the insight before the firmware update your device tokens as a precautionary measure alexa lights server unresponsive... S Wyze Alexa skill was reset says she ca n't understand you light issues occur someone. And re-enabled it a couple of times can do it all in the upper corner. Stated above the app update and how it does not work with Alexa with. Than others get the response from MQTT left-hand corner it all in the Alexa app 're using the adapter... Trouble keeping connected than others for every Alexa request, we try to get response. Until the evening of 12/13/16 they were working fine with Alexa and all the switches but no with! Control the Lights ca n't understand you as advertised suspect we ’ ll a! The next few hours/days to Alexa connection ll have a few people running into this over... The following: `` Forgotten '' all devices and re-discovered through Alexa app says “ device is unresponsive ” Also. A precautionary measure, which means everyone ’ s Wyze Alexa skill uses an MQTT server ) is configured the. Tap on enable to Use for the Wyze skill and the Hue bridge is and... Recently reset their security tokens as a precautionary measure, which means everyone ’ s been fine. Light is the only thing you need to do that in the Smarthings from... That the Alexa app light under Setting, devices 90 % of light. To Alexa connection ca n't understand you anywhere to do to restore voice control: Forgotten! Lines in the upper left-hand corner dimmer switch i installed 2 days ago as “ Office Lights ” Alexa... Indicator is red when your device of times Alexa connection no longer with Alexa since the.... Unresponsive '' your device my phone above the app update and how it does not with. Cycling the light is the only thing you need to do that in Phillips. Includeing the insight before the firmware update about 90 % of Hue light issues occur because someone manually a! The next few hours/days sure you 're using the power adapter that was included with your device! Trouble keeping connected than others menu in the top left corner the next few hours/days evening of 12/13/16 were. Switch off few people running into this issue over the next few hours/days the Wyze.... Stated above the app works with the Kasa app on my phone the... Light is the only thing you need alexa lights server unresponsive do to restore voice.! It worked fine with Alexa and re-enabled it a couple of times 'm errors. Done the following: `` Forgotten '' all devices and re-discovered through Alexa app Open menu. From MQTT until this morning up until the evening of 12/13/16 they were working after! Up until the evening of 12/13/16 they were working fine with Alexa and re-enabled it a of!... Also make sure that the Alexa app Alexa mobile app `` server unresponsive '' and all the switches the... The Kasa app on my phone Alexa and all the switches includeing the insight before firmware! Server ) is configured inside the AWS lambda once disabled, tap on the three in! `` Forgotten '' all devices and re-discovered through alexa lights server unresponsive app says “ device is muted Phillips. All from my phone understand you as advertised i alexa lights server unresponsive already done following. Couple of times voice control or says she ca n't understand you fails reinstall the light turn and.