Whirlpool said in an email that counterfeit filters may not work and “do not go through Whirlpool’s quality control processes to ensure proper fit and operation.”, The company said counterfeits can cause harm: “An improperly fitted filter can result in damage to the refrigerator and, in the event of a water leak, the consumers’ home.”. “We found in our study that the counterfeits are actually putting cancer-causing chemicals into clean water,” Notini said. CONTAMINANT REDUCTION . We’ve seen that in the product packaging, with shiny product packaging or a little something extra done to make the product look a little better,” she said. It should resist clogging and not slow the flow of water. Many company websites also have information about local stores where you can buy authentic filters. These generic filters may be cheaper and easier to obtain than the proprietary filter. Like it felt like some of the finish on the plastic parts were kind of rough… the molding was just not as clean as I remembered it,” George said. NSF emailed Gauld stating his complaint was “valid.” The company was improperly using certification marks and is now on a list for unauthorized use of the NSF mark. New York state records show no business licenses for a company called “SupDrop.”. It’s important to keep in mind that most water filters are made in China – like everything else in the world – due to reduced manufacturing costs. Whirlpool offers a full selection of refrigerator water filters under the EveryDrop product line. An old filter can mean you’re drinking unfiltered tap water, or worse, could slow down your refrigerator water supply.For clean, fresh tasting water, replace your everydrop® Water Filter every 6 months†. When InvestigateTV called the number, a recorded message simply said, “Call rejected.”. Trump’s education and transportation secretaries, his acting chairman of the White House Council of Economic Advisers and deputy national security adviser are among at least nine senior administration officials who have announced their resignations since Wednesday’s attack by Trump supporters on the, October 14, 2019 at 7:09 AM MST - Updated November 5 at 9:23 PM, AAMER MADHANI, ZEKE MILLER and KEVIN FREKING, Hiring likely weakened in December amid resurgent virus. Ending Jan 5 at 7:26PM PST 4d 13h. When Gauld’s refrigerator needed a new filter in March, he knew he needed a particular model. SupDrop lists itself at different addresses in different places. But there are also generic water filters that are made to be compatible with a number of refrigerators. For the reduction of the specific contaminants listed on each filter’s Performance Data Sheet, which are available at everydropwater.com. The water tastes fresh and cold. Buy 3+ for $50.95 ea. Reduction may vary based on your water's PH level. He took his concerns to industry experts and InvestigateTV to confirm his suspicions. It’s got all the verbiage, the stamp of approval from the testing organizations that … you’d expect to see on it,” Gauld said. $6.99 shipping. Refrigerator water dispensers offer a filtered water alternative to getting it straight from the kitchen sink faucet.. And it just seemed like it wasn’t worth using these questionable filters anymore,” Gauld said. We put a lot of trust in the people who manufacture these things, and we’re literally going to be drinking it.”. For example, Gauld’s were a good deal, but they weren’t wildly cheap either. Very pleased with this Kenmore 9999 water filter. SKU: 3841116 . UPDATED: October 22, 2020. Many refrigerator water filters are made of durable plastic and use a carbon-filtration system. Some filters are simple twist cartridges. They are using subpar plastics that are actually allowing toxic chemicals to leach into the clean water, which is very scary,” Notini said. An old filter can mean you’re drinking unfiltered tap water, or worse, could slow down your refrigerator water supply. AHAM said most counterfeit filters are coming into the United States in bulk shipments from China. An NSF-certified water filter helps you know that the water and ice you are using has been filtered for various contaminants. EveryDrop filter can eliminate 99% lead from water and supply purified germ-free water for you and your family. Home. EveryDrop™ Ice & Water Refrigerator Filters fit these leading refrigerator brands: *Filters 1-5 only For more information visit: everydropwater.com NEW PACKAGE DESIGN Clear-view packaging + new white filter body make it easier to select the right filter. Unauthorized use of certification labels is quite common, InvestigateTV reported in July. In that report, InvestigateTV identified filter companies that NSF found in violation still marketing their products as NSF-certified. The new Everydrop water filter refrigerators by Whirlpool are more cost effective over the old Whirlpool models of water filter refrigerator. Counterfeiters have learned how to avoid consumers’ skepticism. A spokesperson listed several ways authentic brands can work with the site to get rid of counterfeit products. Filtersdrop did not return phone messages, and emails to the company were returned undeliverable. Clean water is important for your family’s health. The blue water means that contaminants are present, even after the water was run through a non-genuine filter. 7831 N. Business Park DriveTucson, AZ 85743(520) 744-1313. Made to fit Whirlpool, Maytag, KitchenAid, Amana and Jennair appliances, these components focus on removing potentially harmful impurities, such as lead, prescription medications, pesticides and more, from your water. Our advanced generation of ice & water refrigerator filters from EveryDrop Filters are certified to reduce the most contaminants with Triple Filtration Technology. George provided all of his correspondence with the Amazon and the vendor to InvestigateTV. He found SupDrop’s website. Clean water is important for your family’s health. He thought they were perhaps counterfeit. 15-day free & easy returns . NSF 401, 53, 42, 372 certified - tested and certified by NSF International against NSF/ANSI standard. (For detailed information, please refer to the performance data sheet in the instruction manual.) As the issue of counterfeit filters becomes more prevalent, Whirlpool recommends that people only buy directly from the manufacturer. George also reached out to AHAM and wanted to warn others about potentially counterfeit filters, a problem he described as a “big issue.”, “We’re all going to drink water that’s going through this filter,” George said. Gauld decided to buy the filters and quickly started seeing what he considered oddities: He said there were different addresses on his package tracking records. From left, these photos show the genuine EveryDrop water filter Whirlpool currently sells online, the genuine model the company sold in 2015, and the filter consumer Ken Gauld said he received from Supdrop and Whirlpool confirmed to be counterfeit. The SupDrop-shipped filters look different from those Whirlpool currently sells on its own website. $8.70 shipping. “The packaging looked pretty legitimate to me. Amazon's Choice for "rwf0900a refrigerator water filter … The logos both have a blue water droplet and read “EveryDrop.” Both have certification seals and small print detailing specifications. “We investigate any claim of counterfeit thoroughly, including removing the item, permanently removing the bad actor, pursuing legal action or working with law enforcement as appropriate,” an Amazon spokesperson wrote in an email to InvestigateTV. Amazon said it prohibits the sale of counterfeits and has invested in technology to prevent it from happening. (359) 359 product ratings - New Genuine Whirlpool Every Drop Ice & Water Refrigerator Filter EDR4RXD1 1PACK. George contacted both the seller and Amazon and ultimately returned the filters for a refund. He wondered if the company truly had the organization’s certification. everydrop ® filters are certified to reduce potentially harmful contaminants* like lead, pharmaceuticals and pesticides. This carbon block filter has triple filtration technology that filters out 66 types of contaminants and reduces 26 other contaminants, including metals, pesticides, and industrial chemicals. But there was nothing. The Google map shown on the site uses the address for the Park Central Hotel near Carnegie Hall in Manhattan. For example, InvestigateTV found water filters advertised on the website of a national legacy retailer that are coming from a vendor with a business address registered at a Virginia apartment building. And, InvestigateTV found it’s extraordinarily difficult to tell a fake filter from a real one, online or in person. Ships by Monday 1/4/2021. Those made me have a better thought of helping all that need water to drink, which is a necessity. Notini said the association is seeing more instances of counterfeit filters being priced just under or even right at original manufacturers’ prices. I missed out on telling JennAir brand. Gauld did his research before he bought. Clean water is important for your family’s health. The coconut shell design even helps remove contaminants that affect taste, like chlorine and iron. When he suspected the filters were counterfeit, he pulled the replacement he’d installed. Model: EDR8D1 . where are everydrop water filters made. It turns out the filters Gauld said he bought from the company SupDrop are as fake as the addresses used on the shipping labels and websites. These include filtration capacity, certification and contaminants, compatibility, and replacement solution. If you’ve ever replaced the water filter in your refrigerator, you know they don’t come cheap. Sign up for a subscription and you’ll automatically receive a new, replacement filter when it's time to change out the old one. Whirlpool EDR5RXD1 everydrop Refrigerator Water Filter Filter5. SKU: 3841056 . User rating, 4.9 out of 5 stars with 39 reviews. Worse, she said some filters deposited chemicals into clean water. 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