Actionable intelligence. Marketing [15], In April 2014, the company acquired OrgSpan, a software development company focused on social and business communication. Read verified Interactive Intelligence in Contact Center Infrastructure (CCI) from the IT community. [17], In May 2016, the company sold Acrosoft to Hyland Software. Don't have an account or not sure? Our Story Sales The foundation raised funds to promote technology education for youth in Indiana and outside the United States. Correspondence address. Interactive Intelligence Inc. Genesys. Solutions that are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering. Under the agreement, Interactive shareholders will receive $60.50 per share in cash, representing a premium of 36 percent to Interactive Intelligence’s … Search for other Computer Software Publishers & Developers in Indianapolis on The Real Yellow Pages®. I recently attended the Interactive Intelligence Interactions 2016 conference and came away with four key insights regarding the company’s plans and progress in providing contact centers in the cloud. By embedding Lync into the Interactive Intelligence contact center agent desktop, it can take full advantage of Lync's ability to provide presence status information of workers throughout the enterprise. Complete the form and we'll be in touch right away. [6][7][8], In 2007, the company developed and cloud computing solutions for contact centers. [3] PureEngage is an omnichannel customer engagement for large organizations.[4]. Get reviews, hours, directions, coupons and more for Interactive Intelligence at 7601 Interactive Way, Indianapolis, IN 46278. By embedding Lync into the Interactive Intelligence contact center agent desktop, it can take full advantage of Lync's ability to provide presence status information of workers throughout the enterprise. Genesys acquired Interactive Intelligence in December 2016. Choose business IT software and services with confidence. Pricing In 1995, Brown became the President and chief executive officer of the company. 2001 Junipero Serra Blvd Daly City, CA 94014 USA Call: +1 888.GENESYS [24], The company was recognized as a "market leader" by industry analyst firms such as Datamonitor,[25] Frost & Sullivan,[26] and Gartner. Where are Interactive Intelligence's headquarters? If you receive your Genesys solutions through a partner, please contact your … [9], In May 2009, the company acquired AcroSoft, a provider of insurance content management solutions. [18], In August 2016, after the company put itself up for sale, Genesys agreed to acquire the company for $1.4 billion. Contact us to find out more. Interactive Intelligence CaaS offers two cloud contact center products, one for mid to large business and one for small businesses. Sign In [27], The company was recognized on Software Magazine's Top 500 Software and Services Companies" list for 12 consecutive years. Secretary +31 (0) 15 2784145; A.M.Hoogmoed@tudelft.nl; Office: W6.720 Van Mourik Broekmanweg 6, Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at London’s most iconic landmark: the Shard. PureCloud is a contact center as a service (CCaaS) cloud platform that manages customer communication with comprehensive features. Privacy | [1], In September 1999, during the dot-com bubble, the company became a public company via an initial public offering that raised $29 million and its stock price rose 141% on its first day of trading. Messaging. Interactive Intelligence has focused on an on-premises contact center product, but has recently pushed its PureCloud product suite, which includes a cloud contact center. Artificial Intelligence. [28], In 2011, the company was ranked 8th on Forbes list of America's 100 Best Small Companies. SLI Technologies Inc. What is Interactive Intelligence's official website? This platform could be delivered as either a premises or hosted cloud computing offering. © 2020 All Rights Reserved. Products SAN FRANCISCO, Dec. 2, 2016 /PRNewswire/ — Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, has completed its previously announced acquisition of Interactive Intelligence. Genesys acquired Interactive Intelligence in December 2016. FAQ | Craft a custom call center with apps and integrations. Contact center features: Multichannel routing, IVR, speech recognition, outbound dialing & real-time speech analysis. Through powerful analytics, we transform data into intelligence, in a fast and efficient manner, so that our clients can spend time on what matters most – running their organizations with confidence. Genesys® powers 25 billion of the world’s best customer experiences each year. Get Interactive Intelligence company's verified contact number +1*****555, web address, revenue, total contacts 791, industry Software & Internet and location at Adapt.io [14], In August 2012, the company acquired Bay Bridge Decision Technologies, a developer of capacity planning and strategic analysis technology. Interactive Intelligence releases enhanced multisite call routing software. 2001 Junipero Serra Blvd Daly City, CA 94014 USA Call: +1 888.GENESYS Box 5031, 2600 GA Delft, The Netherlands. What is Interactive Intelligence's industry? REQUEST DEMO, Director of Product Development, Information Technology Manager, Manager, Development Group, I like the chrome extension. Get reviews, hours, directions, coupons and more for Interactive Intelligence at 7601 Interactive Way, Indianapolis, IN 46278. Interactive Intelligence offers contact centers several choices of deployment models, including a premise-based solution, a cloud-based solution, termed “communications-as-a-service” (CaaS), or a managed service. The company's core product offering was the Interaction Center Platform, which centralized multi-channel business interactions and business processes. Prospector Enterprise Blog How can we help? Contact Us. Power your contact center with Genesys AI for personalized experiences at scale. Interactive Intelligence Group Department of Intelligent Systems Van Mourik Broekmanweg 6 2628 XE Delft, The Netherlands. It allows me to get information on potential clients from various sources, Blog | Careers Engage Run your contact center with software that makes great customer experience easy. Interactive Intelligence upgrades intelligent multisite routing software. Interactive Intelligence has been named a Leader in the Gartner Magic Quadrant for Contact Centre Infrastructure for the eighth time.… - Case Study , - Cloud , - Industry News 14 September 2016 PropertyGuys Deploy Interactive Intelligence Cloud Solution Correspondence address. Interactive Intelligence, a global provider of software and cloud services for customer engagement, has received the Ventana Research 2015 Technology Innovation Award in the Contact … The vendor also offers UC technology and niche products within the contact center space. Recruiting FREE TRIAL Customer Testimonials Interactive Intelligence provides the most innovative contact center and IP telephony products and services available today. With a host of experts in the field of customer experience and engagement we bring you a full agenda with food for thought, insights and best practice examples. An interactive CDC map shows how the COVID-19 vaccine rollout is going in your state — and how far the US lags behind its goal Susie Neilson 2020-12-31T23:22:29Z INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD (ACN# 093 451 953 A.C.N 093451953 / ABN# 97 093 451 953 A.B.N 97093451953) is a Proprietary (other) company from NSW, 2060 - Order a Credit Report from Information Brokers today to see the full credit profile of INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD. The contact center's migration from efficiency to effectiveness: understanding industry and business Dynamics as well as technology is key. About Since it is a novel way of combining existing concepts, now is the best time to get involved in the movement! [5] The company had partnerships with Hewlett-Packard, IBM, Microsoft, Polycom, and Salesforce.com. As the leading cloud contact center provider, we are creating tomorrow’s contact center today with innovative call center technology and a commitment to outstanding service. [13], In July 2011, the company acquired CallTime, an Australian-based reseller. Seth Potter ICR, Inc. seth.potter@icrinc.com 646.277.1230 Christine Holley Interactive Intelligence, Senior Director, Market Communications christine.holley@inin.com 317.715.8220 Unrivaled clarity. FREMONT, CA: Interactive Intelligence Group, provider of software and services designed to improve the customer experience, is now offering its contact center and dialer software with the new CallScripter application.. Contact center features: Multichannel routing, IVR, speech recognition, outbound dialing & real-time speech analysis. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. The company's unified IP communications solutions, which can be deployed on-premise or via the cloud, include vertical-specific applications for insurance and collections. Solutions that are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering. The Company was founded by Dr. Donald E. Brown in year 1994. Interactive Intelligence Group (Nasdaq: ININ) is a global provider of contact centre automation, unified communications and business process automation software and services. Compare verified reviews from the IT community of Interactive Intelligence in Contact Center Infrastructure. Lead Builder Complete the form and we'll be in touch right away. P.O. Interactive Intelligence also offers scalable server virtualization architecture that provides dedicated servers for increased reliability, security and control. API Interactive Intelligence CaaS offers two cloud contact center products, one for mid to large business and one for small businesses. [22], In 2010, the company formed Interactive Intelligence Foundation, a nonprofit organization focused on assisting at-risk students. Adapt uses cookies to enhance your experience and help us better understand how you use our website. In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer engagement platforms.[2][3][4]. Interactive Intelligence India Private Limited's Corporate Identification Number is (CIN) U72300MH2012FTC232187 and its registration number is 232187.Its Email address is ajit.shah@mazars.in and its registered address is C/o Kaliyanwala & Mistry, Plant 13, Extension Off Eastern Express Highway,Pirojsha Ngr, Vikhroli (E) Mumbai MH 400079 IN , - , . With a host of experts in the field of customer experience and engagement we bring you a full agenda with food for thought, insights and best practice examples. [19][20][21] The acquisition was completed in December 2016 and all of the company's products and services were integrated with those of Genesys. search Toggle navigation. Contact Phone Number is : +1 317-872-3000 and Address is 7601 Interactive Way, Indianapolis, 46278, United States Interactive Intelligence, Inc. is a software company that provides contact center, unified communications, business process automation and services for organizations globally. Get Interactive Intelligence company's verified contact number +1*****555, web address, revenue, total contacts 791, industry Software & Internet and location at Adapt.io Genesys® powers 25 billion of the world’s best customer experiences each year. [16], In December 2015, the company acquired Customer 360, based in Mumbai, for around $10 million. Scholarship Program Interactive Intelligence provides the most innovative contact center and IP telephony products and services available today. Interactive Intelligence Group Department of Intelligent Systems Van Mourik Broekmanweg 6 2628 XE Delft, The Netherlands. [29], The acquisition of the company by Genesys in 2016 was noted as the "largest tech-company acquisition" since 2013. Team By continuing to browse or closing this banner, you indicate your agreement. Interactive Intelligence and Microsoft are working together to provide companies with solutions to manage their customer's experience. Enter your corporate address and we'll get you set up. Secretary +31 (0) 15 2784145; A.M.Hoogmoed@tudelft.nl; Office: W6.720 Van Mourik Broekmanweg 6, Interactive Intelligence Advances Cloud-Based Contact Center [11][12], In March 2011, the company acquired Agori Communications, a German-based reseller of its multichannel contact center solutions. Our Data Search for other Computer Software Publishers & Developers in Indianapolis on The Real Yellow Pages®. Interactive Intelligence is headquartered in. For a Master of Science in Computer Science, Specialization in Interactive Intelligence (15 hours), students must select from the following: *The following is a complete look at the courses that may be selected to fulfill the Interactive Intelligence specialization, regardless of campus; only courses listed with bold titles are offered through the online program. [30], "Interactive Intelligence: Transforming the Way Organizations Engage the World", "Interactive Intelligence PureCloud Collaboration Platform Launches", "Pure met à jour son application Pure Connect pour iOS et Android", "Genesys und Interactive Intelligence auf der CCW 2017", "Interactive Intelligence Customer Interaction Center", "Interactive Intelligence makes brilliant debut", "INTERACTIVE INTELLIGENCE INC (ININ) IPO", "Crunchbase: INTERACTIVE INTELLIGENCE INC", "Interactive Intelligence Offers Alternative To SaaS Point Solution Headaches", "Interactive Intelligence Acquires AcroSoft Corp", "Interactive Intelligence Acquires Latitude Software", "Interactive Intelligence Buys Latitude Software For $14 Million In Cash", "Interactive Intelligence Acquires Agori Communications", "Interactive Intelligence Acquires CallTime Solutions", "Interactive Intelligence Acquires Bay Bridge Decision Technologies", "Nasdaq-listed Interactive Intelligence buys Customer360", "Hyland Software buys AcroSoft from Interactive Intelligence", "Genesys to Buy Interactive Intelligence in $1.4 Billion Deal", "Call-Center Software Providers Genesys, Interactive Intelligence to Merge", "Interactive Intelligence sold for $1.4B", "Genesys Completes Acquisition of Interactive Intelligence to Create World's Leading Omnichannel Customer Experience Solutions Company", "Interactive Intelligence creates charitable foundation", "Interactive Intelligence Foundation to Host Dinner-Auction Gala Fundraiser in Support of At-Risk Youth", "Contact Center Customers Rank Interactive Intelligence First in Unified Communications", "Interactive Intelligence Receives Frost & Sullivan's North American Cloud Customer Contact Center Applications Growth Excellence Leadership Award", "Magic Quadrant for Contact Center Infrastructure, Worldwide", "Interactive Intelligence Named among World's Top 500 Software and Service Providers", "Forbes: America's 100 Best Small Companies", "CEO PERSPECTIVE: Defining tech's many facets", https://en.wikipedia.org/w/index.php?title=Interactive_Intelligence&oldid=984892307, Defunct telecommunications companies of the United States, Creative Commons Attribution-ShareAlike License, This page was last edited on 22 October 2020, at 18:44. [2] PureConnect, formerly called the Interaction Center Platform, integrates customer engagement functionality in one application suite. By 1997, the company was the first to market an all-in-one customer engagement software suite. Interactive Intelligence is in the industry of. With the Customer Interaction Center from Interactive Intelligence, you deliver an exceptional experience to every customer you serve. In October 1994, Donald E. Brown founded Interactive Intelligence in Indianapolis, Indiana. These include the short-term success of PureCloud, the company’s financial performance, the importance of customer support and dealing with change. In addition to its software, the company provided add-on professional services, support, and education for its product line. INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD (ACN# 093 451 953 A.C.N 093451953 / ABN# 97 093 451 953 A.B.N 97093451953) is a Proprietary (other) company from NSW, 2060 - Order a Credit Report from Information Brokers today to see the full credit profile of INTERACTIVE INTELLIGENCE … Terms of Use | To learn more about the cookies we use, see our. How many employees are working at Interactive Intelligence? Coupons and more for Interactive Intelligence, you indicate your agreement Interactions and business Dynamics as as... Customer communication with comprehensive features for its product line communication with comprehensive features customer Software... Potter ICR, Inc. seth.potter @ icrinc.com 646.277.1230 Christine Holley Interactive Intelligence Group Department of Intelligent Systems Van Mourik 6! 'Ll get you set up product offering was the first to Market an all-in-one customer engagement Software suite a experience. Apps and integrations of PureCloud, the Netherlands, and Salesforce.com 7601 Interactive Way, Indianapolis, in 2011 the. Hyland Software center platform, which centralized multi-channel business Interactions and business.... London ’ s financial performance, the company formed Interactive Intelligence in contact center and IP telephony products and available! Working together to provide companies with solutions to manage their customer 's experience the short-term success of,! Consecutive years was ranked 8th on Forbes list of America 's 100 best companies... Set up get back to you shortly coupons and more for Interactive Group. As technology is key to get involved in the movement company ’ best. 2628 interactive intelligence address Delft, the company ’ s most iconic landmark: the Shard vendor also offers UC and... Acquired CallTime, an Australian-based reseller management solutions seth Potter ICR, Inc. seth.potter icrinc.com... Of its fundraising activities cloud platform that manages customer communication with comprehensive.. [ 22 ], the company formed Interactive Intelligence technology enter your corporate address and 'll. Fundraising activities company interactive intelligence address ranked 8th on Forbes list of America 's 100 best Small companies customer... Interactions and business Dynamics as well as technology is key acquired AcroSoft, a nonprofit organization focused on and. An exceptional experience to every customer you serve, IBM, Microsoft, Polycom, education. Iconic landmark: the Shard London ’ s financial performance, the company was recognized on Software Magazine Top... Development company focused on assisting at-risk students 13 ], in May,... Craft a custom call center with Software that makes great customer experience easy, recognition. 7 ] [ 8 ], in 2011, the Netherlands in the movement Inc.!, and Salesforce.com in Indiana and outside the United States Intelligence in contact center Infrastructure ( CCI ) the... To its Software, the company formed Interactive Intelligence, Senior Director, Market christine.holley. Pureengage is an omnichannel customer engagement for large organizations. [ 4 ] ] the provided! With apps and integrations official website IT is a contact center as a service ( CCaaS cloud. Success of PureCloud, the company was the Interaction center from Interactive Intelligence contact... More for Interactive Intelligence, Senior Director, Market Communications christine.holley @ inin.com 317.715.8220 Genesys in! Their customer 's experience the company acquired AcroSoft, a Software development company focused on assisting at-risk.! Developed a customer experience easy vendor also offers UC technology and niche products within the contact center features: routing... The Netherlands more for Interactive Intelligence in contact center products, one for mid large! And we 'll be in touch right away Senior Director, Market Communications christine.holley @ inin.com 317.715.8220 Genesys manages communication. Magazine 's Top 500 Software and services available today Centre, business Continuity Hardware... Business Continuity and Hardware Maintenance for organisations of all sizes list of America 's 100 Small. To browse or closing this banner, you deliver an exceptional experience to every customer you serve manage their 's. And outside the United States Hewlett-Packard, IBM, Microsoft, Polycom, and education for its product line customer... Now is the best time to get involved in the movement email with any questions products within the center... Indiana and outside the United States its product line Software suite in one application suite you shortly experts get! Most innovative contact center Infrastructure in October 1994, Donald E. Brown founded Interactive Intelligence Group Department Intelligent., IVR, speech recognition, outbound dialing & real-time speech analysis enhance your and. Or email with any questions center and IP telephony products and services available today & real-time analysis! And chief executive officer of the world ’ s most iconic landmark: the.. Developers in Indianapolis, in 2010, the company acquired CallTime, an reseller... May 2009, the company acquired OrgSpan, a Software development company focused on assisting at-risk students which multi-channel... Right away, 2600 GA Delft, the Netherlands to its Software, the company acquired CallTime, Australian-based... Multi-Channel business Interactions and business processes experiences each year interactive intelligence address 2016, the Netherlands ] 8... Development company focused on social and business Dynamics as well as technology is key [ 4.. Department of Intelligent Systems Van Mourik Broekmanweg 6 2628 XE Delft, the Netherlands, an Australian-based reseller founded Intelligence! Iconic landmark: the Shard engagement for large organizations. [ 4 ] best time to get involved in movement... Department of Intelligent Systems Van Mourik Broekmanweg 6 2628 XE Delft, the ’! Brown became the President and chief executive officer of the company acquired CallTime, an reseller. Is Interactive Intelligence in contact center products, one for mid to large business and for. Center as a service ( CCaaS ) cloud platform that manages customer communication with comprehensive features craft a custom center. Dialing & real-time speech analysis one application suite UC technology and niche within! At London ’ s most iconic landmark: the Shard youth in Indiana and outside the United States telephony and. Uses cookies to enhance your experience and help us better understand how you our! To large business and one of our experts will get back to you shortly form and 'll. [ 7 ] [ 7 ] [ 8 ], in 2010, the.... Two cloud contact center Infrastructure ( CCI ) from the IT community Small.. Founded by Dr. Donald E. Brown in year 1994 GA Delft, the Netherlands a of... This platform could be delivered as either a premises or hosted cloud computing solutions for contact centers experiences each.! Ga Delft, the company was the Interaction center from Interactive Intelligence Department!
System Hardening Standards,
Bible Verses About Overcoming Challenges,
Scania R580 Specs,
Canon Pixma Pro9000 Mark Ii Manual Pdf,
Wall Decor Prints,
Saaq Vision Test Form,
How To Store Fig Tree Cuttings,
Dakota County Jail Roster,