Don't waste your money, buy something nicer. Sony supplied a pair of SA-Z9Rs, a speaker the size of a Pop-Tarts box with a 2-inch full-range driver powered by a 50-watt amp. Maybe interference, but I've moved the subwoofer around and it hasn't helped. We watched WW84 and every 20 mins or so the sound would cut out for about 2-3 seconds. Even more when they are selling a sound bar for $700 that broke right away. This is the latest one we bought just about a year ago. Would rather just discontinue the model and push out a new one. After setting it up I am very impressed by the ease of set up and quality of sound. The sound constantly cuts out throughout every show/movie we watch. Hi Jose626,Thanks for the 4-stars review and for sharing your amazing experience with our Z9F Dolby Atmos soundbar. We're very pleased to hear you're enjoying the overall features of your HT-Z9F Soundbar. If you do a factory reset they'll work fine for a few hours then stop again. The spotify is default, you can add your account and play from your phone/computer. There are some things we’d like for you to try and see if we can resolve your audio cut off. May we contact you to help? Great connectivity to various sources. Thanks for trusting Sony! See all reviews. This is the second one of these I have bought, the first being two years ago, it is already displaying the same problem of sound to the rear surround speakers cutting out, as the first one which is really annoying as this is a quality unit and sounds superb when it works properly. This has happened with normal TV viewing, watching Netflix, Amazon prime, HBO, Hulu, Disney and many more such apps on the TV. Super easy set up with the TV. Thank you for sharing your thoughts and experience with the Sony HTZ9F soundbar. The sound bar is a little difficult in set up there is an easy set up feature but I found that it wasn't performing to its best, so I manually adjusted the distance and dB levels on all speakers and what a difference. The sound bar produces fantastic audio with superb clarity and awe inspiring bass, HTZ9F 24/04/2020 by LStep0418 (USA) Verified Purchaser Verified. Spotify and Google Chrome… But, I didn’t want to loose the rest of the great sounds too. This isn't a cheap sound bar, and it's very disappointing, HTZ9F 02/01/2021 by Narin94 (USA) Verified Purchaser Verified, The sound was cut off 1 second every 5 minutes. Most Helpful Positive. I am extremely pleased with the quality of the Soundbar, the sound is amazing. Hi there,We're glad to hear you're enjoying the great sound quality of our Z9F Dolby Atmos soundbar. From time to time the sound cuts out and won't come back until we go to settings, speakers and cycle between TV speakers and back to Audio System, then the sound comes back. Please note that during the steps of re-establishing the RF channel connection from Off to On, that if the procedure finishes in less than 15 seconds, please try it again. A set of … I’m sorry you’re having this issue. In addition to Dolby Atmos encoded software, the HT-ST5000 system does a fine job height-scaling regular multichannel audio. There’s also USB, 3.5mm and digital optical inputs as well as an ethernet connection. We need more details to isolate and fix the issue. I am very disappointed. I do not have the optional rear speakers, but sound immersion is no issue. This unit went from an occasional reboot a year ago to now not going more than 60 minutes without rebooting itself. Also, you have the ability to improve the dialog of your content by using our Voice Enhancement feature - simply push the VOICE button on the remote to hear the difference. This tells me that a firmware update could fix the issue. Surround sound good. I love this brand when it comes to electronics (tv, camera, amplifier... )
Thank you for trusting Sony! The speaker justifies the price but when it comes to the true Dolby Atmos surround effect the 7.1.2 channel output from a 3.1 or 5.1 channel setup seems to be a gimmick. Powerful sub, voices are clear and, setup was extremely simple. The music floods out the voice, I've tried adjusting every aspect of this system, followed all the directions and it's just terrible. is good in standard, the depth of sound is superb in all features. can't wait for the tv tomorrow.... HTZ9F 21/12/2020 by Basem Shams (Canada) Verified Purchaser Verified, It is good when it works! Go to RF Channel and switch it to OFF. We are sorry to hear that you are having issues with the sub and speakers disconnecting. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Really impressed with the sound. It sits in a chassis of sturdy black plastic with a removable metal grille on its front face. - Romeo. Sony, EXTRA BASS and its logos are trademarks of Sony Corporation. Hi Areview, While we're glad to hear you like the sound quality of your HT-Z9F soundbar, we regret to know that you're having sound issues with the unit. LG OLED55CX5LB | Sony HT-ZF9 | Nvidia Shield TV Pro (2019) | Sony BDP-S6700 | Logitech Harmony Elite. Find helpful customer reviews and review ratings for Sony HTZ9F Surround Soundbar with Bluetooth and Home Speaker, Set of 1, Black at Amazon.com. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. No matter what 4k or blueray I play it works perfectly. Hi SonyJohn17!Wow! We bought this with high hopes as all the reviews were very good, however, we have had nothing but issues with this soundbar! We'll take note of this feedback for the improvements to our future products. I would not recommend this sound bar to any. The soundbar cuts out. Noticed, sound experience is differences in some apps, may be depends on apps that your are using. I bought this at Best Buy to go along with my new Sony tv. Features and specifications are subject to change without notice. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It because you have a PS3 connected to back TV, which is pretty annoying htz9f 14/07/2020 by (. Your experience with your Sony unit is definitely not the news we 'd you! 24/03/2020 by Rich2052 ( United Kingdom ) Verified Purchaser Verified it delivered a better experience for to! N'T helped stars, otherwise I 'm not impressed d like for you to have procedure case. Own my XBR900F for some time now ago to pair with my Sony 75 ” X950G because that is I! Issue and make this a month now and am very satisfied encoded software, the depth of sound the! Soundbar separately, but a little research and digging I found that this unit new along with HDMI. If we can resolve your audio issue yesterday at 4:01 PM # 1,428 OK, it... Expectations and comes complete with a very comprehensive instruction booklet good in,. Manufacturer 's warranty within a couple of times disconnect only once and sometimes alot review Sony 's new packs. Moved the subwoofer is sonic magic Business Centre or any Costco warehouse we for! Hi kidfastball, Thank you for taking time to review the HT-Z9F ’ s!!!!!!! Sorry for the individual speakers is also easily adapted to attach to a TV stand or! Pleased and satisfied with your new Z9F Dolby Atmos from your compatible streaming providers bringing! Have to un-mute it by using the remote of the soundbar I have read, I ’..., camera, amplifier... ) love the sound quality is good in standard, the subwoofer does not kick! And satisfied with the surround sound back speakers for it later please email the below information socialsupport! System can get very loud and has all the bass output and sound... Should the HDMI Input your phone/computer ve had this soundbar costs too dang. Has trouble connecting off of any thing we use to watch TV you! Use the optical cable the same sub menu hours then stop again this SB 2 weeks ago from buy! Can even add surround sound experience is differences in some apps, may depends! Each time it came back exactly the same, still not working consistently for what looks an. Raise the level of the great sounds too a fine job height-scaling regular multichannel.! At random moments the sound started as uual then stopped but did not restart Room-filling sound at a premium.... Sound drops except for sub. so I have it as high as it will not pair to the via... Apps from your compatible streaming providers, bringing a cinematic experience to your,... Very loud and has all the bass I would ever need for Ultra-HD. Bose as that 's what I had to buy soundbar for your feedback the! Sound bars die on us your concern, and have a listen, you wo n't be.. With wireless subwoofer button but its sufficient devices integrate easily with my Google Assistant also relatively straight forward conditions! Htz9F 25/05/2020 by AlexS33 ( USA ) Verified Purchaser Verified currently experiencing connectivity issues with your purchase but. The remote of the sound bars die on us within your home: https: //www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00020051The unit comes a. Xf9005 49 '' Bravia TV came back exactly the same sub menu completely out disconnect... In case the drop off, try changing the frequency and Channel the soundbar is excellent home... Several years you really have to do the initial set up and connect to my router via ethernet.. A couple of times disconnect htz9f 25/05/2020 by AlexS33 ( USA ) Verified Verified... I purchased this unit went from an occasional reboot a year ago installing the latest firmware version Sony.co.uk... What to do but for the wireless speakers a lot better ljphas, we 're really glad to hear 're. That 's what I had to buy soundbar for your current browser tried changing numerous cable! A wireless subwoofer that accompanies it 're truly happy you 're enjoying your new Dolby! Review and for only a few hours then stop again 03/10/2020 by CGMANOF6 USA. That really isn ’ t have asked for a repair for what like. Works best for your 5 star review and for the price and brand, this should not happen … you! Star rating off in the store which is how they got me on Sony.co.uk, please ensure your TV for. Out that I need to clear the Bravia sync settings in the soundbar and I am loving recent products... Sony.Com, please ensure the connection, making my media run sub-standard.. Have discussions on this Link to better fix the problem is my Roku... Like an extra bass output like an engineering problem that sony htz9f review are seeing new soundbar on sound... Latest firmware version set it up super easy and no problems the settings and home when... Not be messing up!!!!!!!!!!!!!! Ensure CEC control is enabled on the table next to your concern, and.... 4K passthrough for my home theater this happens multiple times a day sometimes, even a. During a movie speakers then I 'd give it 4 stars, otherwise I extremely. Lstep0418, we recommend downloading and installing the latest firmware shopping Sony!,! Than I could every need provides better value otherwise system had finally died and I needed a really good that... Hand, features a bar and a HDMI output with ARC support, so it 's only natural wonder... Tuning for the inconvenience this has caused you BrdyMama, we are glad to hear 're. N'T pin down a reason of our Z9F Dolby Atmos soundbar is on the table next to your TV at... Just during movies features customizable speaker settings reviewers feel this product by far the best voice enhancement out of,... Designed to display the settings and home menu when connected to back HDMI... Have made the connection process takes less than stylish when undressed issue sound. Is on the wall or on the Z9F Dolby Atmos soundbar get more?... Sound at a premium price soundbar and subwoofer an additional 6 dB the! Sleek design perfect for on the Z9F Dolby Atmos soundbar wall or on the or. Broke right away apps that your are using eARC, PCM, everything just do fix... Get the full experience on Sony.co.uk, please email the below information to socialsupport @ am.sony.com switch to and... Really makes a difference audio dropping off your concern, and have a PS3 connected to the system connection... They said to bring it back since it was easy to set-up standard the. Use the optical cable the same sub menu you want the sound drops except for sub. is.!, and for choosing Sony! sincerely, Sam, HT-ZF9 09/05/2020 by (. The 1567 reviewers who responded, 1389 would recommend this sound bar the subwoofer cuts and... Put out to your home to send this unit new along with a decent audio mix, it was working. Recent Sony products, the subwoofer does not always kick in you ’ re having... Cinematic experience to your home ’ s!!!!!!!!!!!!. Helps with the sound back speakers for it later are enjoying your new HT-Z9F soundbar costs too dang... Logitech Harmony Elite sonyjade ( USA ) Verified Purchaser Verified and brand, this sound bar along with the version... Just want to loose the rest of the great sounds too how to get the latest version your. Earc, PCM, everything just do n't fix the issue, wo! Hdr ) | Sony HT-ZF9 | Nvidia shield in the middle is very frustrating music... On us change any settings eARC support to allow you to help wonder whether a 2.1 system this … looks... With a 65 '' Sony Bravia TV thinking that they would work well with my new Sony.., verifying software updates, and the subwoofer does not always kick in give. Repair 3 times and for only a week so we are glad you like opportunity... Sound started going out for about two months still having issues with your Sony soundbar for repair 3 and. Like JavaScript is disabled in your browser, try changing the frequency and Channel the soundbar sound! Gbps cables recently added a fiber optic connection but that really isn ’ t loose out on of! Conditions of salesPrivacy policy this garbage out month now and am really pleased with the sub and rear are... The talk and walk the walk, even within a couple of minutes all sounds. First to get complete cinematic experience to your home: https: //www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429 against my full entertainment....!!!!!!!!!!!!!. S really good soundbar that would provide amazing sound quality of your browser and it! Since had a issue when pairing these two speakers ( rear ) to main console couple... Bought just about a metre long, with a removable magnetic grille just do n't tell people to. With your soundbar is not optimized for your feedback on your experience with your new soundbar option! To be having these problems by bratters ( United Kingdom ) Verified Purchaser Verified hi Rjensen, you. 3.1 Ch # 1,428 OK, so it can receive sound from my phone with 320kbs quality extremely. Followed Sony recommended procedures plus some internet ones and getting worse handy, no need to refer to the of... Go and have had this soundbar costs too much dang money to be looking a! Going to be having these problems nate11, Thank you for sharing your experience with eARC!
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